Pick Internet's Privacy Policy
Pick Internet's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Pick Internet's policies and procedures are subject to change.

In the course of serving its customers, Pick Internet acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Pick Internet by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Pick Internet in the normal course of providing service. Pick Internet also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Pick Internet uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Pick Internet. In addition, Pick Internet may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

Pick Internet will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Pick Internet, its partners, its employees and other customers of Pick Internet's services. To protect the loss, misuse, and alteration of information that is collected from customers, Pick Internet has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

Pick Internet may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Pick Internet may also use customer information to provide its customers with system information or information about new or upgraded products.

In addition, Pick Internet shares its web site usage information about visitors to Pick Internet's web sites with a third-party advertising company, DoubleClick, for the purpose of targeting Pick Internet's Internet banner advertisements on Pick Internet's sites and other sites. For this purpose, Pick Internet and DoubleClick note some of the pages visited on Pick Internet's web site through the use of pixel tags (also called clear gifs). The information collected by DoubleClick through the use of these pixel tags is not personally identifiable. For more information about DoubleClick, customers may click here http://www.privacychoices.org.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from Pick Internet and Pick Internet partners by filling out this on-line No Solicitation Request form. However, customers may not opt out of receiving information from Pick Internet which is essential for maintaining or updating customers' accounts or system information.

Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate Pick Internet Billing organization.

Domain name customers who have registered a domain name with Pick Internet and wish to change the Technical Contact from Pick Internet to another company, may send a request to Pick Internethostmaster@Pick Internet.net. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

Pick Internet will not otherwise disclose its customers' personal and account information unless Pick Internet has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Pick Internet, Pick Internet's customers, or others, or where Pick Internet has a good faith belief that the law requires such disclosure.

Pick Internet also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Pick Internet stores or transmits for its customers. The circumstances under which Pick Internet will disclose such electronic customer communications are when:

it is necessary in order to provide service to the customer;
it is necessary to protect the legitimate interests of Pick Internet and its customers;
it is required to cooperate with interception orders, warrants, or other legal process that Pick Internet determines in its sole discretion to be valid and enforceable; and
it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Pick Internet and appear to pertain to the commission of a crime.
Pick Internet disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Pick Internet will, however, review, delete or block access to communications that may harm Pick Internet, its customers or third parties. The grounds on which Pick Internet may take such action include, but are not limited to, actual or potential violations of Pick Internet's Acceptable Use Policy.